Total Men's Primary Care - Tech Ridge in Austin, TX
Medical Clinic
500 W Canyon Ridge Dr #B300, Austin, TX 78753
Search snapshot
Total Men's Primary Care - Tech Ridge is a TRT clinic profile in Austin, TX. Use the tracked call, website, and directions buttons for contact details, then compare services, review signal, and treatment considerations before booking.
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Quick facts
- Location
- Austin, TX
- Services listed
- TRT, GLP-1, Wellness
- Review signal
- 4.7 from 1,234 public review references
TRT Index is an independent directory and comparison resource. Listings are informational and do not imply a medical endorsement.
About this clinic
Total Men's Primary Care provides primary care for men including testosterone replacement therapy, behavioral health services, and medical weight loss programs. The clinic offers both in-clinic and online consultation options.
- In-clinic and at-home testosterone replacement therapy
- Same-day appointments
- Telehealth behavioral health services
Fits: Men seeking primary care with integrated testosterone therapy and mental health services.
Summary drafted from public website, chain, or directory listing information depending on available sources.
Services offered
- TRT
- Testosterone replacement therapy - injections, creams, or pellets for clinically low testosterone.
- GLP-1
- Semaglutide/tirzepatide-class medications for weight management, often offered alongside TRT.
- Wellness
- General men's health, IV therapy, nutrition, or anti-aging add-ons beyond hormones alone.
What patients are saying
- Lynda McClendona month ago
The preregistration link provided by the office did not work, so we arrived early to complete the required forms in person. Unfortunately, the office does not offer paper forms, which can be difficult for some patients—especially older individuals like my 70-year-old father who may not be as comfortable with technology. While we were able to complete the online form, we did not have a physical copy of his insurance card because he is currently waiting for a replacement. We did, however, provide the insurance ID number. Despite this, the staff refused to proceed without a copy of the card to verify the information. It would have been more reasonable and patient-centered to verify the coverage using the ID number and allow us to provide the card later. Overall, the experience felt unnecessarily inflexible, and the staff’s communication came across as dismissive rather than helpful. Cancelled the appointment, do not recommend coming here.
- Lester Hung2 months ago
this practice is likely engaging in insurance and billing fraud. The administrative incompetence here is a massive red flag. It took them hours just to verify my insurance information, and the staff didn't even know what NPI (National Provider Identifier) to use for the primary care provider. If a PCP office doesn’t know their own basic regulatory credentials, they shouldn't be practicing. Furthermore, they upcoded my preventive visit to include a "sick visit" (CPT 99213) for a concern they explicitly refused to address during the appointment. After I disputed this, the Director of Revenue Cycle Management admitted in writing that the charge was an error and promised to correct it. Over a month later, they have failed to fix it and are still trying to collect on an invalid debt. Knowingly billing insurance and patients for services never rendered is fraudulent. Check your EOBs carefully—this place is a nightmare of "clerical errors" and deceptive billing.
- Anthony Anderson3 months ago
The staff at Total Men’s Primary Care at tech ridge was very friendly and accurate with their service. The wait wasn’t long and the staff treated me like family. They were very professional and made me feel like their number one priority. I’m glad I chose this location for my primary care provider.
- AWALLY E5 months ago
They say upfront pricing but they don't say up front coverage. You have to make an appointment and sign up and give away a lot of information in order to see if you are covered and even then it's a whole lot of Hassle and time. Plus they only have a male nurse with a doctor that oversees so basically you don't really have a primary doctor in which is just one person. Your information is going to get passed on. So definitely doesn't meet my needs and the front desk lady seem a little Clueless. Just a pretty face trying to rush to make an appointments. Was not impressed
- Lonzo Vitela3 months ago
I am extremely frustrated that this location is the closest one to my residence.There is a young Hispanic clerk at the front desk whose behavior has consistently made my experience unpleasant.I do not know her name, but I have visited this location three to four times, and on every occasion she has displayed a dismissive attitude and a lack of willingness to assist. During a recent visit, I had an issue that required contacting the billing department.I politely asked for the billing department’s phone number. The clerk immediately refused and repeatedly told me that I did not need it. Despite asking multiple times, she continued to deny my request without justification.It was only after her coworker intervened and instructed her to provide the number that she finally complied. This behavior is unacceptable, especially in a healthcare setting where patients expect professionalism, courtesy, and transparency. I entrusted Total Men’s with my annual exams, blood work, and overall health care, but repeated interactions with this employee have made that trust difficult to maintain.I continue to use this location solely because of its proximity, not because of the quality of front office service.
Reviews via Google Maps. Content and opinions belong to their original authors.
Review and rating context
4.7 average rating from 1,234 public review references where available.
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Clinic profile
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Review checklist for Total Men's Primary Care - Tech Ridge
Use this checklist when reading public reviews and comparing TRT clinics. Public reviews are helpful context, but they should not be treated as proof of clinical quality.
- Look for recent patterns in scheduling, follow-up, communication, and billing.
- Compare whether reviewers mention lab work, monitoring, and provider access.
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- Use public review context alongside the questions and lab-test guides above.
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No. TRT Index does not collect first-party patient reviews and does not verify individual review content. Total Men's Primary Care - Tech Ridge appears as an independent directory profile, not a medical endorsement. Where available, public review signals are shown only for context.
How should I read reviews for Total Men's Primary Care - Tech Ridge?
Treat public reviews as context, not proof of clinical quality. Look for repeated themes around scheduling, communication, billing, lab work, and follow-up care. Use those patterns alongside the comparison checklist and clinic contact options on this page.
Where do the ratings shown for Total Men's Primary Care - Tech Ridge come from?
Ratings and review signals come from public sources where available, such as third-party listings. TRT Index summarizes those signals for comparison and does not collect first-party patient reviews.
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