Callen-Lorde Chelsea in Manhattan, NY

Medical Clinic

356 W 18th St, New York, NY 10011

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Callen-Lorde Chelsea is a TRT clinic profile in Manhattan, NY. Use the tracked call, website, and directions buttons for contact details, then compare services, review signal, and treatment considerations before booking.

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3.7· 248 reviews

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Quick facts

Location: Manhattan, NY
Services listed: TRT
Review signal: 3.7 from 248 public review references

TRT Index is an independent directory and comparison resource. Listings are informational and do not imply a medical endorsement.

About this clinic

Callen-Lorde provides affirming, compassionate healthcare with locations in Chelsea, Brooklyn, and the Bronx. They offer same and next-day appointments.

Same and next-day appointments available
Multiple locations in NYC

Fits: LGBTQ+ communities and patients seeking affirming care.

Summary drafted from public website, chain, or directory listing information depending on available sources.

Services offered

TRT

TRT: Testosterone replacement therapy - injections, creams, or pellets for clinically low testosterone.

What patients are saying

3.7· 248 reviews on Google

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Click2Notarize
4 months ago
I have been a patient at Callen-Lorde since 2012, and the care has been consistently exceptional. From the moment you arrive, the security team makes you feel safe and respected. The front desk staff are welcoming and attentive, always ready to assist with patience and professionalism. Nurses provide thoughtful, thorough care, and the doctors take the time to listen, explain, and ensure you feel valued as a patient. Over more than a decade, I’ve experienced firsthand how every member of the team—from security to staff, nurses, and doctors—works together to create a supportive environment. At Callen Lorde, you don’t just receive healthcare—you experience dignity, respect, and genuine compassion.
Isidoro Posadas
3 months ago
I was informed of this clinic from a friend nothing but wonderful experience. I did the walkin clinic over the weekend as I am new patient. As a new patient I was treated with respects and was well informed by the medical provider…. I must say Jeff provided excellent care walk me through the process and Nurse Vivian was very comforting.
S W
4 months ago
This is possibly the worst clinic I’ve ever been to. My provider took a whole week to refill my prescription. I moved during that time. She sent the refill to my old pharmacy out of state. This is not the first time she has taken nearly a week to write a script. I find it crazy how incompetence is normalized at Callen Lorde. Now I have to do a run around trying to get my medication filled, it can’t be transferred to another pharmacy since it’s a controlled substance. So I have to get someone at Callen to write another new prescription….and who knows how long that will take…. I’m switching the Mount Sinai. I recommend you go somewhere where the providers actually take their patients seriously
Nim De
5 months ago
My main method of transportation in NYC is skateboarding. I've been utilizing this clinic for over 6 years now. In the last 5 months, I've been getting a lot of flack and pushback from the security team about bringing my skateboard into the building due to some "policy. " When I tried to enter the building for an appointment, I was denied entry by the security team because of my board. When I asked the the security guard tons how me he policy he stammered and stuttered and made a phone call to his boss claiming he'd come downstairs to show me the policy. They wasted my time and never showed up. The front desk staff swooped in and was super supportive. They were the ones who printed out the policy on what can and cannot enter the building. On this policy there is NO mention of a skateboard. Let it be know there is NO policy listed on the Callen Lorde website nor is posted anywhere physically in their walk-in area. I arrived 10 mins early to my appointment and due to this back and forth about some unidentifiable policy I arrived to my appointments 12 mins late. Thank God, I was able to be seen.
Dianna Dîvâsh
5 months ago
Been a patient here since 2012, love the help im getting and love the new changes, although don't really like the pharmacy's new look where there isn't any privacy and anyone can hear your business, sadly that's what we have to deal with .

Reviews via Google Maps. Content and opinions belong to their original authors.

Review and rating context

3.7 average rating from 248 public review references where available.

TRT Index does not collect first-party patient reviews and does not verify individual review content. Use public review patterns alongside provider credentials, lab policies, pricing, and follow-up expectations when comparing clinics.

How to compare this clinic

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Who reviews baseline and follow-up lab work.
Visit cadence, refill rules, and ongoing monitoring.
Total monthly cost, not just the first appointment.
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Questions guide/Lab tests guide

Clinic profile

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Review checklist for Callen-Lorde Chelsea

Use this checklist when reading public reviews and comparing TRT clinics. Public reviews are helpful context, but they should not be treated as proof of clinical quality.

Look for recent patterns in scheduling, follow-up, communication, and billing.
Compare whether reviewers mention lab work, monitoring, and provider access.
Weigh repeated themes more heavily than one-off positive or negative reviews.
Use public review context alongside the questions and lab-test guides above.

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No. TRT Index does not collect first-party patient reviews and does not verify individual review content. Callen-Lorde Chelsea appears as an independent directory profile, not a medical endorsement. Where available, public review signals are shown only for context.

How should I read reviews for Callen-Lorde Chelsea?

Treat public reviews as context, not proof of clinical quality. Look for repeated themes around scheduling, communication, billing, lab work, and follow-up care. Use those patterns alongside the comparison checklist and clinic contact options on this page.

Where do the ratings shown for Callen-Lorde Chelsea come from?

Ratings and review signals come from public sources where available, such as third-party listings. TRT Index summarizes those signals for comparison and does not collect first-party patient reviews.

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